Payment Policy

Accepted Payment Methods

Nguyen Phat Jewelry accepts the following credit and debit card networks through our payment provider:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • Mastercard
  • Visa

Available options may depend on the card issuer and will be displayed at checkout.

Checkout and Payment

Select your jewelry and add it to your cart. At checkout, enter your contact, shipping and billing information, review your items and the final total, and select an available payment method. Prices and payments are displayed in U.S. dollars (USD). Any applicable taxes are shown before you place your order. Shipping within the United States is free.

Enter your card details in the checkout and complete any verification requested by your bank. Your payment must be authorized before we can process the order. The payment provider and card issuer determine how authorization and payment processing appear on your account.

Payment Security

Our store uses Shopify checkout and a payment provider to process transactions. Checkout uses encrypted connections to help protect information sent during payment. For your security, please enter card details only in checkout and do not send your full card number or security code by email or phone.

Order Confirmation

After you place an order, a confirmation will be sent to the email address provided at checkout. Please review the order details and check your spam folder if the email does not arrive. Order confirmation acknowledges receipt of your order; if payment cannot be authorized or an order cannot be fulfilled, we will contact you. A shipping confirmation and tracking number will be sent when your order ships.

Payment Problems

If a payment is declined, check the card number, expiration date, security code and billing address, and make sure the card is enabled for online purchases. Your bank may require additional verification or may decline a transaction for its own reasons; contact the card issuer for details or try another accepted card. If you see a pending authorization but are unsure whether the order was placed, contact us before trying again to help avoid duplicate orders. Your bank determines when any unused authorization is released.

Contact Us

Store Name: Nguyen Phat Jewelry
Address: 9200 Bolsa Ave ste 227 Booth 1A, Westminster, CA 92683
Phone: +17148986387
Email: info@nguyenphatjewelry.com
Opening Hours:
Monday to Tuesday: 10 AM–7 PM
Wednesday(Veterans Day): 10 AM–7 PM Hours might differ
Thursday to Sunday: 10 AM–7 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.