Overview
Welcome to Nguyen Phat Jewelry. The terms "we," "us," and "our" refer to Nguyen Phat Jewelry. We operate this store and website, including related content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which provides technology that enables us to offer the Services. These Terms and Conditions ("Terms"), together with the policies referenced here, describe your rights and responsibilities when using the Services. Please read them carefully, including the warranty disclaimer and limitation of liability.
Acceptance of Terms
By visiting, interacting with, or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Services. You must be of the age of majority where you live, or have the permission of a parent or legal guardian who agrees to these Terms on your behalf. You agree to use the Services lawfully and not to interfere with their security or operation.
Products and Information
We offer jewelry, including rings in a variety of designs and sizes. We seek to describe products accurately, but images, colors, measurements, and the appearance of stones may vary with lighting, screens, and individual items. Please review each product's material, size, and other details before ordering. Some sizes or measurements may be estimates; contact us if you need confirmation. Product availability and descriptions may change, and we may correct errors or omissions.
Order Acceptance
Placing an order is an offer to purchase. An order confirmation acknowledges receipt and does not guarantee acceptance. We may decline or cancel an order where permitted by law, including because of unavailable stock, an error in product information or pricing, suspected fraud, or an inability to process payment. If we cancel an order after payment, we will refund the amount paid for the canceled items to the original payment method. We may contact you using the details provided with your order.
Pricing and Payment
Prices are displayed in U.S. dollars and may change before an order is placed. Applicable taxes and the final total are shown at checkout. Payment must be authorized before an order is processed. Accepted payment methods and additional details are described in our Payment Policy. You agree to provide accurate billing, payment, and contact information and to keep it current.
Shipping and Delivery
We currently ship only within the United States and offer free shipping. Orders are generally processed in 1–3 business days, with a 2:00 PM Pacific Time cutoff. UPS transit is estimated at 3–5 business days after shipment. Estimates are not guarantees. See our Shipping Policy for processing, tracking, delivery, and cancellation details.
Returns, Exchanges, and Refunds
Eligible return and exchange requests must be made within 30 days after delivery. Eligibility, the return address, shipping costs, and refund timing are described in our Refunds & Returns Policy. Your rights under applicable law are not limited by these Terms.
Intellectual Property
The Services and their content, including text, graphics, designs, images, logos, and software, are owned by or licensed to Nguyen Phat Jewelry or their respective owners and are protected by applicable intellectual property laws. You may use the Services for personal, noncommercial shopping. You may not copy, distribute, modify, or commercially exploit content without permission, except where permitted by law.
Disclaimer of Warranties
To the fullest extent permitted by law, the Services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, secure, or error-free operation. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NGUYEN PHAT JEWELRY, SHOPIFY, AND THEIR RESPECTIVE AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THEM, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THIS SECTION APPLIES ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW AND DOES NOT AFFECT NON-WAIVABLE RIGHTS.
Termination
We may suspend or terminate your access to the Services or this agreement at any time, with or without notice, to the extent permitted by law. You remain responsible for amounts due through the termination date. Provisions that by their nature should survive termination, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and applicable privacy obligations, will continue to apply. Termination does not affect rights or obligations that arose before termination.
Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Nguyen Phat Jewelry, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against third-party claims, losses, damages, liabilities, and reasonable attorneys' fees arising from your breach of these Terms or incorporated policies, your violation of law or another person's rights, or your access to or use of the Services.
We will notify you of an indemnifiable claim; a delay in notice will not relieve your obligations unless it materially prejudices you. We may control the defense and settlement at your expense, including selection of counsel, but will not settle a claim requiring non-monetary obligations from you without your consent, which will not be unreasonably withheld. You agree to cooperate in the defense, including by providing relevant documents.
Governing Law
These Terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law principles, subject to any mandatory consumer protections that apply where you reside.
Changes to These Terms
We may update these Terms from time to time. We will post the revised version on this page, and changes take effect when posted unless a later date is stated or applicable law requires additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms, where permitted by law.
Contact Us
Store Name: Nguyen Phat Jewelry
Address: 9200 Bolsa Ave ste 227 Booth 1A, Westminster, CA 92683
Phone: +17148986387
Email: info@nguyenphatjewelry.com
Opening Hours:
Monday to Tuesday: 10 AM–7 PM
Wednesday(Veterans Day): 10 AM–7 PM Hours might differ
Thursday to Sunday: 10 AM–7 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.