Effective Date: October 15, 2026
Nguyen Phat Jewelry ("we," "us," or "our") explains in this Privacy Policy how we collect, use, disclose, and protect personal information when you visit our online store, purchase jewelry, or communicate with us (the "Services"). Our store is hosted by Shopify, which provides technology that supports the Services.
Information We Collect
- Contact and account information: name, billing and shipping addresses, email address, phone number, and account details if you create an account.
- Order and transaction information: items purchased, order and payment status, shipping, return, and refund details. Payment details are handled by our payment providers; we may receive transaction confirmations and limited payment information.
- Communications: messages, inquiries, and information you provide when requesting support or contacting us.
- Device and usage information: IP address, browser and device information, approximate location derived from IP address, pages viewed, interactions, and cookie or similar identifiers.
- Marketing preferences: your subscription choices and interactions with our communications, where applicable.
Personal Information Sources
We may collect personal information directly from you when you visit or use the Services, place an order, create an account, or contact us. We may also receive it automatically from your device through cookies and similar technologies; from service providers that process information or provide technology on our behalf; and from business partners or other third parties, where applicable.
How We Use Personal Information
We use information to operate and improve our store; process payments, orders, shipping, returns and refunds; communicate with you and provide customer support; maintain accounts; prevent fraud and protect security; comply with legal obligations; and, where permitted, measure our services and send or display marketing. You may opt out of marketing emails using the unsubscribe link in those messages.
How We Disclose Personal Information
We may disclose information for the purposes described in this policy:
- To Shopify and service providers that assist with payment processing, hosting, technology, analytics, customer support, order fulfillment, and shipping.
- To business or marketing partners, if we use their services, for advertising, measurement, or marketing. Such partners may process information under their own privacy notices; applicable law may give you the right to opt out of certain targeted advertising or the sale or sharing of personal information.
- When you direct us to disclose it or consent, such as when you use a third-party integration.
- To affiliates or within our corporate group, where applicable, for legitimate business purposes.
- In connection with a merger, sale, bankruptcy, or similar transaction; to comply with legal obligations or lawful requests; to enforce our terms; or to protect the Services, our rights, and the rights or safety of others.
Shopify may also process personal information under its own privacy notice when providing services to merchants and shoppers. See Shopify's Privacy Policy for more information.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described above, including to fulfill orders, maintain accounts, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods depend on the type of information and the applicable purpose or legal requirement.
Third-Party Links
Our Services may contain links to websites or services operated by others. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices. Please review those notices before providing information.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights to request access to or a copy of your personal information, correction, deletion, or information about how it is used and disclosed; to opt out of certain sales, sharing, or targeted advertising; to limit certain uses of sensitive personal information; or to appeal a decision about a request. You may also withdraw consent where processing is based on consent, subject to applicable law. California residents may have these rights under applicable California law and may not be discriminated against for exercising them.
To make a request, contact us using the details below. We may need to verify your identity and, where permitted, an authorized agent's authority before responding. We will respond within the time required by applicable law. If a recognized opt-out preference signal applies to our Services, we will honor it where required by law.
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review the request and delete it as appropriate.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to keep the store functioning, remember preferences, understand usage, and, where applicable, support marketing. You can manage cookies through your browser settings and any available privacy controls. Blocking certain cookies may affect store features, including the shopping cart or checkout. For information about Shopify cookies, see Shopify's Cookie Policy.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy on this page and update the effective date when appropriate. Where required by law, we will provide additional notice.
Contact Us
Store Name: Nguyen Phat Jewelry
Address: 9200 Bolsa Ave ste 227 Booth 1A, Westminster, CA 92683
Phone: +17148986387
Email: info@nguyenphatjewelry.com
Opening Hours:
Monday to Tuesday: 10 AM–7 PM
Wednesday(Veterans Day): 10 AM–7 PM Hours might differ
Thursday to Sunday: 10 AM–7 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.